Pioneering Advanced Therapies in Biohacking, Longevity, and Regenerative Health

Yes. We usually offer a free consultation prior to treatments. This allows our practitioners to understand your concerns, assess your suitability, and recommend the most appropriate treatment options for you.

Consultations are normally free of charge. However, if a client fails to attend a booked consultation without prior notice, a £20 non-attendance fee may apply.

You can book an appointment by:

• Using our online booking system
• Calling the clinic directly
• Contacting our team through the website or social media
• Our team will help you arrange a convenient appointment time.

We understand that plans can change. If you need to cancel or reschedule your appointment, please inform us at least 24 hours in advance.
Cancellations with more than 24 hours’ notice: No cancellation fee applies
Cancellations within 24 hours of the appointment: A 10% cancellation fee may apply
Missed appointments (no-shows): A 30% fee of the booked treatment may be charged
This policy helps us manage our schedule and offer appointments to other clients.

During your consultation, our practitioner will:

• Discuss your concerns and treatment goals
• Review your medical history
• Assess your condition or treatment area
• Recommend suitable treatment options
• Explain benefits, risks, and expected outcomes
• This ensures you have all the information needed before deciding on treatment.

No. At Active Clinic, every treatment plan is customised. We do not follow a one-size-fits-all protocol. Treatments are tailored based on your individual needs, medical history, and desired results.

In some cases, same-day treatments may be possible, depending on the treatment type, medical suitability, and practitioner assessment.

Client safety is our priority. All treatments are performed by trained and qualified professionals, following strict clinical and safety standards.

Some treatments require multiple sessions to achieve the best results. Your practitioner will explain the recommended treatment plan during your consultation.

Treatment times vary depending on the procedure, but many treatments take approximately 30–60 minutes.

Downtime depends on the treatment performed. Some procedures require little to no downtime, while others may involve a short recovery period. Aftercare instructions will always be provided.

Photos and videos may occasionally be taken for:

• Clinical documentation
• Monitoring treatment progress
• Training and education
• Marketing and promotional purposes

If you prefer not to have your images used, please inform our team and you can opt out at any time.

Yes. All client information is treated confidentially and handled in accordance with data protection regulations.

If you need to change your appointment, please contact the clinic as soon as possible so we can arrange a new time for you.

The best way to determine the right treatment is through a consultation with one of our practitioners, who will assess your needs and recommend suitable options.

Treatment outcomes can vary depending on individual factors such as skin condition, medical history, lifestyle, and how the body responds to treatment. During your consultation, our practitioner will discuss realistic expectations and potential outcomes.

Disclaimer:
Results may vary from person to person and cannot be guaranteed. All treatments are subject to individual assessment and suitability, and outcomes depend on several personal and clinical factors.

All treatments are carried out by trained and qualified practitioners, ensuring high standards of safety and client care.

After your treatment we will provide clear aftercare instructions, including advice on recovery, skincare, and any follow-up appointments if needed.

Absolutely. We encourage clients to ask questions and fully understand their treatment options before proceeding.

You can contact Active Clinic through:

• Our website contact form
• Phone
• Online booking system
• Social media channels
• Our team will be happy to assist you.
• Location & Accessibility

Active Clinic is conveniently located at:

Active Clinic
273 Hagley Road
Birmingham
B16 9NB

Our clinic is easily accessible for clients visiting from Birmingham and surrounding areas.
📍 You can find us easily by searching Active Clinic – 273 Hagley Road Birmingham B16 9NB on Google Maps.

Yes. We offer FREE private car parking for our clients.

Parking is available at both the front and rear of the building, making it convenient for clients visiting the clinic.

Yes. Active Clinic offers easy wheelchair access, allowing clients with mobility needs to visit the clinic comfortably.

If you require additional assistance, please let our team know when booking your appointment.

Yes. Active Clinic is located on Hagley Road, one of Birmingham’s main routes, and can be easily accessed by public transport as well as by car.

We recommend arriving 5–10 minutes before your scheduled appointment so you have time to check in and prepare for your consultation or treatment.

Please bring:

• Any relevant medical information or medication details
• A list of questions or concerns
• Identification if required for certain treatments

Yes. If you are unsure about which treatment may be suitable for you, our team will be happy to answer your questions and guide you before booking a consultation.